Privacy Policy
Effective Date: May 21, 2026
At Lunar Light, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website or purchasing our products.
By accessing or using thelunarlight.in, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website.
Personal Information
When you place an order, create an account, contact us, or otherwise interact with us, we may collect information including:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Order Details
- Any information you provide while contacting customer support
Payment information is processed securely by our trusted payment partners. Lunar Light does not store your complete debit card, credit card, or banking details on our servers.
Non-Personal Information
We may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website usage information
- Pages visited
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations, shipping updates, and service-related communication
- Improve our products, services, and website experience
- Respond to your questions and requests
- Detect and prevent fraud or misuse
- Comply with applicable legal obligations
If you choose to subscribe, we may also send promotional emails about new products, offers, or updates. You may unsubscribe at any time.
3. Payment Security
Your payment security is important to us.
Payments made on our website are processed through secure third-party payment gateways. Lunar Light does not store your complete payment card information on its servers.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Payment gateway providers
- Shipping and logistics partners
- Technology and website service providers
- Professional advisors where required
- Government or legal authorities if required by applicable law
These third parties receive only the information necessary to perform their services.
5. Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Understand how visitors use our website
- Improve performance and user experience
You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we take appropriate precautions, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your personal information
- Delete your personal information (where legally permitted)
- Opt out of promotional communications
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience.
Lunar Light is not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
Any updates will be published on this page with a revised Effective Date. Continued use of our website after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us.
Lunar Light
M-1st, Gali No. 7, House No. 426
Sangam Vihar, New Delhi – 110062
Email: lunarlightcare@gmail.com
Phone: +91 73037 18395